Ayi Nkoyo Akom, Mpuom, Joseph Akam, & Nwosu, Gift Onyekachi. (2026). CUSTOMER SERVICE QUALITY AND SERVICE DELIVERY EFFICIENCY OF LOGISTIC FIRMS IN CALABAR, CROSS RIVER STATE. Journal of Administration and Management Sciences, 1(2), 94–107. https://doi.org/10.64415/jams.v1i2.69